Privacy Policy
Last Updated: 3 February 2025
Effective Date: 3 February 2025
At Social Shake ("we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app, Social Shake, including all contests, social media features, and any other services offered (collectively, the "Services"). Please read this Privacy Policy carefully to understand how we handle your personal data.
By using the Social Shake app, you agree to the practices outlined in this Privacy Policy.
Key Summary
This Privacy Policy outlines how Social Shake collects, uses, and protects your personal information. By using our app, you agree to the following key points:
- What We Collect: We collect personal information such as your name, email address, and social media details, as well as usage data like device information, location, and browsing behavior.
- How We Use It: Your information is used to create and manage your account, administer contests, personalize your experience, and communicate with you. It may also be used for legal compliance or improving our services.
- How We Share It: We may share your data with third-party service providers, contest partners, and in certain legal circumstances.
- Your Rights: You have rights to access, correct, delete, or limit the use of your data. You can also opt out of marketing communications.
- Data Security: We take reasonable measures to protect your data but cannot guarantee complete security due to internet transmission risks.
- International Transfers: Your data may be transferred to servers outside of your country.
- Children's Privacy: Our services are not intended for children under 13, and we do not knowingly collect their personal information.
For detailed information, please review the full Privacy Policy below.
- Information We Collect
We collect two types of information:
- Personal Information
Personal information refers to information that can identify you as an individual. This may include:
- Account Information: When you create an account, we collect details like your name, email address, username, and profile picture.
- Contact Information: You may provide us with your phone number or address when participating in contests or other activities.
- Social Media Account Information: If you link your Social Shake account with your social media profiles (e.g., Facebook, Instagram), we may collect information from those accounts such as your social media handle, followers, posts, or shared content.
- Usage and Device Information
We also collect non-personal information related to your use of the app, such as:
- Log Data: Information such as your IP address, device type, browser type, operating system, and interactions with the app (e.g., pages visited, actions taken).
- Location Information: We may collect your device’s location data if you allow location-based features to function (e.g., location tagging in posts).
- Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and collect data about usage patterns. You can control cookies through your browser settings.
- How We Use Your Information
We use the information we collect for the following purposes:
- Account Creation and Management: To create and manage your account, customize your experience, and provide customer support.
- Contests and Promotions: To administer contests, giveaways, or promotions that you participate in, including selecting winners and communicating with participants.
- Personalization: To personalize your experience and offer content, ads, or promotions that may be of interest to you.
- Improvement of Services: To improve the functionality, design, and features of the Social Shake app based on your feedback and usage patterns.
- Communication: To send you updates, notifications, and promotional messages, unless you opt out.
- Legal Compliance: To comply with legal obligations or protect our rights, privacy, safety, and property, as well as that of our users.
- Sharing Your Information
We may share your information in the following ways:
- With Service Providers: We may share your data with third-party service providers who help us operate the app (e.g., hosting, analytics, payment processing).
- With Contest Partners: If you enter a contest, we may share your information with third-party sponsors or partners for the purposes of administering and fulfilling the contest.
- Legal Requirements: We may disclose your information if required by law or to respond to a legal request, such as a subpoena or court order.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Your Data Rights and Choices
You have certain rights regarding your personal information:
- Access and Correction: You can request access to the personal data we hold about you and request corrections if the information is inaccurate.
- Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by following the unsubscribe instructions in the email or adjusting your notification settings within the app.
- Delete Your Account: You can delete your account at any time through the app settings. Deleting your account will remove most of your personal information from the platform, although some information may be retained for legal or operational reasons.
- Cookie Preferences: You can manage cookies through your browser settings or opt-out of targeted ads via industry opt-out tools.
- Data Security
We take reasonable measures to protect your information from unauthorized access, alteration, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.
- International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country of residence. By using our app, you consent to the transfer of your information to locations outside of your country, which may have different data protection laws than your home country.
- Children's Privacy
Social Shake is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete that information as soon as possible.
8. GDPR Rights (For Users in the European Union)
If you are located in the European Union (EU), your personal data is protected under the General Data Protection Regulation (GDPR). The GDPR provides you with several rights regarding your personal data, including the following:
- Your Rights Under the GDPR
- Right to Access: You have the right to request access to the personal data we hold about you. This includes information about how we use your data, who we share it with, and how long we retain it.
- Right to Rectification: If your personal data is inaccurate or incomplete, you have the right to request that we correct or update it.
- Right to Erasure (Right to be Forgotten): You have the right to request the deletion of your personal data in certain circumstances, such as if the data is no longer necessary for the purposes for which it was collected or if you withdraw consent.
- Right to Restrict Processing: You can request that we limit the processing of your personal data in specific situations, such as when you contest the accuracy of the data or if you object to the processing based on legitimate interests.
- Right to Data Portability: You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format. You can transfer this data to another service provider if you wish.
- Right to Object: You can object to the processing of your personal data in certain cases, such as when we process data for direct marketing purposes or if processing is based on our legitimate interests.
- Right to Withdraw Consent: If we rely on your consent to process your personal data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
- How to Exercise Your GDPR Rights
To exercise any of the rights listed above, please contact us at:
Email: [Insert contact email]
Mailing Address: [Insert address]
Phone: [Insert phone number]
We will respond to your request in accordance with applicable data protection laws. Please note that some rights may be limited in certain circumstances, such as when we need to retain data for legal or contractual reasons.
- Right to Lodge a Complaint
If you believe that we have not adequately addressed your concerns or complied with the GDPR, you have the right to lodge a complaint with a supervisory authority in your country of residence. You can find more information about the relevant supervisory authority in the EU here.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date" at the top. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Email: info@social-shake.com